Privacy Policy
Effective Date: October 14, 2025
KCShip LLC ("KCShip," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our third-party logistics (3PL) fulfillment services and customer portal (collectively, the "Services").
Personal Information
We collect personal information that you provide to us, including:
- Name, email address, phone number, and business address
- Payment information (credit card details, billing address)
- Account credentials (username, password)
- Business information (company name, tax ID, business type)
Inventory and Order Data
We collect information about your inventory and orders, including:
- Product descriptions, SKUs, quantities, and dimensions
- Shipping addresses and recipient information
- Order history and fulfillment status
Usage Data
We automatically collect certain information when you use our Services, including:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and navigation patterns
- Cookies and similar tracking technologies
We use your information to:
- Provide, operate, and maintain our Services
- Process payments and manage your account
- Fulfill orders and manage inventory
- Communicate with you about your account and services
- Improve our Services and develop new features
- Comply with legal obligations and enforce our Terms of Service
Service Providers
We share your information with third-party service providers who assist us in operating our Services, including:
- Payment processors (Stripe)
- Shipping carriers (USPS, UPS, FedEx)
- Cloud hosting providers (Vercel, Supabase)
- Email service providers
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers
If KCShip is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. When you terminate your account, we will delete or anonymize your information within 90 days, unless we are required to retain it for legal or regulatory purposes.
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-Out: Opt out of marketing communications
To exercise these rights, please contact us at support@kc-ship.com.
We use cookies and similar tracking technologies to enhance your experience on our customer portal. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Effective Date" above. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.
KCShip LLC
1968 S. Coast Hwy #2395, Laguna Beach, CA 92651
Email: support@kc-ship.com
Phone: (714) 248-5768
© 2025 KCShip LLC. All rights reserved.